Volunteer Agreement

Please find below our Volunteer Agreement. You will be asked to read and agree to our agreement when you register as a volunteer with Norfolk Museums Service.

This agreement sets out what you can expect from us, and what we hope from you. It is not a contract and does not imply an employment or worker relationship. The arrangements may be cancelled by either party at any time.

Please read this agreement alongside your role description and any service specific information issued to you.

We will:

Welcome you to Norfolk County Council - what we do, our values and your role
Provide you with the training needed to undertake your volunteering role
Give you a named contact who will provide ongoing support throughout your role.
Provide a safe environment for you to carry out your volunteering activity.
Treat you with dignity and respect and in line with the principles of NCC’s equality, inclusion and diversity policy
Investigate and seek to resolve any concerns or complaints
Provide adequate insurance cover while you carry out your role

We hope you will:

Support NCC’s vision and values
Undertake provided training and carry out activity within the scope of your role to the best of your ability
Adhere to the principles of NCC’s code of conduct
Treat all employees, customers and other volunteers with respect and dignity, in line with NCC’s equality, inclusion and diversity policy.
Be reliable – maintain good time keeping, and inform your named contact as soon as possible if you can’t attend or wish to end your volunteering commitment
Comply with all relevant policies and procedures including health and safety, DBS, safeguarding, confidentiality, and data security.