Strangers’ Hall, a magnificent Tudor house with a delightful 17th century knot garden in Norwich city centre, has been home to many of the city’s leading citizens since the 14th Century. Volunteer Room Guides help us to interpret this special place, engaging with visitors, answering questions, and sharing our passion for its rich history. They also help us to monitor and care for the site and collections within it.
Volunteers are required during opening times- Wednesdays, Saturdays and Sundays 10am-4pm (during the summer months also Thursday and Fridays). Volunteers can do either morning or afternoon. Seasonal opening times also apply, with some additional openings during the Christmas and Summer periods and museum closure from Christmas until February Half Term.
What's involved?
Details of role:
To ensure a great visitor experience for visitors of all ages to Strangers’ Hall by:
- Welcoming visitors
- Interpreting the site and engaging with visitors
- Providing great customer service
- Being aware of and monitoring security and conservation issues
Skills required:
No previous experience needed but you will need to:
- Have a friendly, approachable and helpful manner
- Be confident and prepared to initiate conversation and interact
- Be punctual and conscientious
- Be a good team member, supporting staff and other volunteers
- Be willing to learn about the history of the site
- Awareness of conservation issues (aware of sunlight damage and pest management issues)
Other details: You must be over 18 to apply for this role. Unfortunately, Strangers’ Hall is not fully accessible.
Why get involved?
What you will get from it:
- Experience of working within a historic house environment
- The chance to learn more about Strangers’ Hall history and interpret that information to visitors
- Experience of looking after a historic house
- Support and supervision
Training provided:
- Induction
- History of the site
- Conservation awareness, including pest management issues
- Other training opportunities as appropriate
How to get involved?
- Sign up or Log in
- You will need to complete an application form and provide references.
- There will be an informal interview